Long Chain - 15-Link (Fits MD-9010G Cage)

Please make sure to contact our support team with any questions you have.

Returns Policy

- Incorrect / defective parts received can be returned free of charge, please use the link above to contact support.

- The returned product must have been purchased from parts.marcypro.com

- Parts that are returned due to buyer's remorse will incur a return shipping fee and a 15% restocking fee. You will not be refunded the original cost of shipping the part to your location

Shipping

- We ship parts to most cities in USA, Canada, and Mexico.

- Please allow 1 - 3 business days for your parts order to be processed and shipped. Tracking numbers are automatically sent to the e-mail associated with the order.

- Depending on your location in the USA, transit times are between 1 - 6 business days. International orders can take up to 14 business days or more depending on any potential hiccups with customs.

• I am still under my 2-year warranty, how do I attain parts?
  If you are still under your 2-year warranty and have your receipt (or already registered your product,) please click here
• Where do you ship?
  We currently only ship to the Continental United States. Excluded locations include Hawaii, Alaska, and US Territories (Guam, Puerto Rico, etc.) For customers at those location or in Canada or Mexico, you can request and purchase your parts by clicking here and opening a ticket for your part.
• I cannot find my part, what do I do?
  If you cannot find your part on the website, please open a ticket by clicking here. You will need to provide your full name and address, model number, part(s) needed, and quantity needed for each part
• My part is out of stock, what do I do?
  You can add the part to your wishlist and we will make sure to notify you when the part is available. Alternatively, please open a ticket by clicking here. You will need to provide your full name and address, model number, part(s) needed, and quantity needed for each part and we will add you to the wishlist for the parts requested.
• I am not sure what part I need, do I order it anyway?
  We do not offer refunds / exchanges on parts that are incorrectly ordered. If you are unsure or do not know, please contact live help M - F between 9:00AM - 4:00PM for help. Or, please open a ticket by clicking here and asking any questions you need answered before ordering.
• What is included with my part?
  What you see in the first image is what you get. For example, a seat only includes the seat (no hardware,) and a pedal only includes the pedal (no hardware or pedal strap.) Unsure of what is included? please contact live help M - F between 9:00AM - 4:00PM for help before ordering.